Staff were very friendly, the hotel was peaceful and quiet, rooms were a perfect size for my spouse and I, and the bed was extremely comfortable.
Shanay
november 2021
Great location near JCU. Loved the Legacy Village outlet. Nice homey space. Staff allowed our large group to meet downstairs which was much appreciated. Loved the rooms.
Rachel
februar 2023
The facility was up to date, the gym was a good size and able to keep it a cool temp. I was able to get the housekeeping items needed to avoid daily room cleaning. The staff were accomodating and I was happy to have bar service. Lastly, the location is perfect!!!
Debra
mai 2022
I picked Hyatt Place cause I trust Hyatt and I knew that I will get a proper service there. I was going to spend 4 days after my surgery at this hotel but wasn't sure if my bed was comfortable enough to be in it for such a long time, and manager of the hotel bought a memory foam topper, extra blanket and arranged my bed so I could arrive to hotel after surgery and feel amazing. I truly appreciate this caring act cause it meant a lot to me. All my needs and expectations were high and the hotel did a good job. And Bob was always there for me. Very caring stuff and location is just perfect.
Ekaterina
januar 2022
room layout with sofa corner, comfortable beds, shower design great for elderly mom, quiet at night, lobby with lots of different seating, helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen!
Tracy
juni 2023
Breakfast was very nice
Naomi
september 2022
The floor to ceiling window was a pleasant surprise. It would be more useful, however, if the window shade could cover the bottom without covering the top of the window.
Arthur
april 2022
The location to Legacy Village was amazing! I was staying overnight due to an early morning procedure at Cleveland Clinic and the room was very comfortable. The size was nice and the bed was very comfy. Would definitely recommend as well as stay again
Sarah
juli 2022
great location.. breakfast was mediocre, but typical of chain hotel breakfast
Lisa
juli 2022
property was clean and newish.
Darryl
juli 2022